Important Coral Delivery Information

 

 

 

IMPORTANT: No deliveries will be automatically sent without prior contact with you via email.

All corals are shipped within a waterproof plastic container or doubled bagged, they are then placed within a food standard insulated Poly box and in most cases will be accompanied via a 24-hour heat pack. 

If the weather is extremely warm these will be left out. 

After we have agreed on the best date for you to receive your new live corals, they will then be sent out on a 'next day, before a 1pm' delivery slot

Shipments can be sent on Tuesdays, Wednesdays, and Thursdays.

  • Fridays aren't an option as if there is any delay at the post office they won't arrive until Monday.  
  • All deliveries must be signed for on the first attempt so please ensure someone is available to receive them.
  • Failure to accept them on the first attempt will void the DOA policy.

Before 1pm - Up to 1kg- 1 to 5 frags: £13.99

Before 1pm - 6-10 frags: £14.99

Free delivery on orders over £125 

Shipping to the EU is currently unavailable

Dead On Arrival Policy (DOA)

We are obviously dealing with live animals and in the unfortunate event that your coral arrives dead.

Please send a photo of the coral within its original packaging, where this can be clearly identified within 2 hours of signing for the package.

 

I cannot take responsibility for the coral once it has entered your system

Once a DOA has been confirmed, a refund for the cost of the coral or credit will be offered on a different coral. 

 

  • Postage fees are non-refundable.
  • I cannot be held responsible for incorrect addresses, courier delays or shipping error.
  • Returns will not be accepted.

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